Return/Refund Policy

PG 90-DAY GUARANTEE

DON'T LOVE IT? DON'T WORRY!

We want you to be stoked about your Saga Bands products. If you don’t like the color of your ring, or your finger isn’t quite as large as you thought, you can Exchange Products within 90 days.


EXCHANGES

Standard rings (except silicone bands, custom rings, and engraved rings):
You have 90 days from the date of delivery to exchange your ring. You may change your size, width, and style, exchanges are subject to a $30 shipping/repolishing fee. Obviously, if you want a more expensive product, you’ll have to pony up the extra $$.

Custom rings and engraved rings can only be exchanged for a different size, exchanges are subject to a $60 fee.

Exchange rings that require engraving will incur a $20 laser engraving fee.


RETURNS

Standard rings (except silicone bands, Hand-made custom bands, and engraved rings):
If for any reason you decide to return the ring from the date of delivery, you have 30 days to return the ring for a $30 shipping/repolishing fee.

Hand-made custom bands and engraved rings are final sales, subject to a 40% recycling fee if you need to return them. If for any reason you decide to return the ring, you must do so within 30 days of delivery. Once you return the ring, we will issue a refund to the original form of payment, less a 40% recycling fee.

Additional notes:

  • All rings must be in clean, "unworn," and salable condition to be accepted for return or exchange. We reserve the right to charge a damage fee on any rings returned with excessive scratching or other abuse.
  • The return policy only applies to the original ring, exchanged rings cannot be returned or exchanged again. The buyer is responsible for return shipping costs.
  • If there is an error on your order, your ring will be corrected or remade for you to the original ring ordered at no additional cost.
  • If your purchase is a final sale item, no returns or refunds are allowed (i.e. ring sizer, free promotional item, silicone ring, box, etc)
  • If a ring sizer was sent for your order, you will be required to pay a $30 ring sizer fee and shipping.
  • Once we receive your returned ring, you will receive your refund within 3 business days.
  • We reserve the right to refuse any exchange if we believe this policy is being abused.


Order Modification or Cancellation

If you need to modify or cancel your custom ring and engraved ring order, please notify us of these changes within 24 hours of placing your order. Cancellations after 24 hours will incur a 40% fee. If you need to amend your order, please contact us via the contact page or email hello@sagabands.com


What if my ring is not suitable or damaged within a few years?

This is rare, but our ring and size are guaranteed for life.


RING SIZES

We use "COMFORT FIT" sizing.

Sizers are offered here:
Saga Bands Sizer


RING DURABILITY

With years of experience in hand-crafting rings, we can safely say that we make the most durable rings available.

All organic rings are sealed in marine-grade boat epoxy to make them entirely waterproof.


QUESTIONS?

hello@sagabands.com